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Raising Concerns and Resolving Complaints |
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From time to time parents, and others connected with the school, will become aware of matters which cause them concern. To encourage resolution of such situations the school has adopted a “General Complaints Procedure”.
The procedure is devised with the intention that it will:
- Usually be possible to resolve problems by informal means
- Be simple to use and understand
- Be non-adversarial
- Provide confidentiality
- Allow problems to be handled swiftly
- Address all the points at issue
- Inform future practice so that the problem is unlikely to recur.
You may download a copy of our Complaint Form here
Full details of the procedure may be obtained from the School Business Manager
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School Policies